Blogs
Collaborative Partnerships
Description
A collaborative engineering approach allows Omniseal Solutions to design anywhere, build anywhere, and solve problems everywhere. Key stakeholders from order entry to logistics work collaboratively to create solutions, resolve conflicts and make decisions on critical actions for any given design and manufacturing project. In our connected world, a collaborative engineering approach is essential to engage the best resources, regardless of where they are located. Consider that by creating collaborative partnerships with a customer, a company can reduce initial errors on a design, ensure that the final solution is right first time and deliver prototypes faster to any location worldwide.
Getting it right from the start
Getting a design or prototype right first time starts with the initial contact with the customer. Complex solutions require expertise and close collaboration. By having a key contact within an autonomous customer focused team, the customer can be guaranteed of expert support from around the globe delivered to them rapidly by their key contact person within Customer Service, Internal Sales or Quoting.
Whether the problem to be solved is as simple as "Where is my order?" to the more complicated "How do I install this prototype?" to the seemingly insurmountable "I need a design for a seal that won't leak under high temperature and pressure?", the key contact is there to get the customer an answer that is reliable, right, and a perfect fit for the situation. That individual is there to build trust and develop a relationship with the customer that will not only last over time, but will allow the teams within Omniseal Solutions to become experts in the customer's processes and needs.
With today's digital tools, collaboration in real time is not just a possibility, but a reality. Documents, Quotes, Designs and even brainstorming can be carried out with the teams ensuring updates and resolutions to problems happen rapidly and effectively. What can we solve for you today?
Research & Development Centers
Whether material, design or failure analysis is needed, the teams have the expertise needed. As part of Saint-Gobain, the company routinely files patents for new designs and is a winner of the Derwent top 100 global innovator awards. With thousands of researchers across the globe, all liaising with the key contacts and customers, is it any wonder that customers return time and again for an answer to a complex issue.
Some capabilities of the R&D teams include: Tribology testing, high radial speed testing, simulation and modeling, static and dynamic FEA simulations, high pressure testing, cryogenic testing, HPLC testing, and compressor testing. This is in addition to the formulation of new innovative polymer and metal solutions to meet the demands of todays complex and challenging applications.
Design Engineering Digitally
With digital tools, this collaboration can only be improved. Whether the team is sharing a design or simply talking via a conference call, being able to see the problem and the solution is invaluable. The design engineers work closely with the key members of the team and the customer to ensure a reliable and effective solution. With 60+ years of sealing solution expertise to draw from and support from R&D on application testing and creative simulation, each engineer has an unparalleled support system in place.
